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Owners Support

Warranty

Standard Limited Warranty

Every Franklin® brand product is protected by a limited warranty on all functional parts. You’ll find specific limited warranty protection coverage listed with the product features, or you can get a copy of the warranty from your dealer.


Full details on the standard limited parts warranty are available for each of our featured products on this site. To view the warranty certificate for a specific product, please click the warranty tab then click the warranty certificate link below. .


Specialized Component Warranty

To ensure your satisfaction with Franklin brand heating and cooling systems, special limited warranties are available on select products and components.


For example, some Franklin brand gas furnaces carry what we believe to be an industry leading limited warranty coverage on the heat exchangers and specific Franklin central air conditioning systems carry exceptional limited warranty coverage on the compressors.


Here are just a few of the specialized limited warranties available:*

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* To receive Lifetime Compressor Limited Warranty, Lifetime Heat Exchanger Limited Warranty (both good for as long as you own your home), 10-Year Unit Replacement Limited Warranty, or 10-Year Unit Replacement Limited Warranty online registration must be completed within 60 days of installation. Online registration is not required in California or Quebec.


You can choose the product or system that has the warranty that meets, or even exceeds, your indoor comfort needs.


When it comes to worry-free warranties, the Franklin brand stands behind its products with what we believe to be better limited warranties in the indoor comfort industry.


Consumer Affairs

To speak with a Heating and Air Conditioning Consumer Affairs Representative from within the United States, please call 1-877-254-4729 OR send mail to: 19001 Kermier Road, Houston, TX 77484