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HVAC FAQs

How can I confirm the model and serial numbers for my heating system?

The model and serial number can be found on the rating plate on the inner wall of your furnace or air handler. A dealer should be involved in accessing the serial number. Additionally, many local Franklin® brand dealers will affix the “traveler label” from the shipping box to the paperwork provided to a homeowner post installing a unit, making it unnecessary to physically view the serial number on the unit.

The serial number is a ten digit code that helps us identify the time the unit was produced, as well as the model number and many of the sub-components used on a specific unit.

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